// CASE STUDY · LIVE · MANUFACTURING
A mid-sized stoneware manufacturer · Eastern Province
- 4 lines
- 161 assets
- 18-month engagement
- KSA-hosted
The operation
A family-run stoneware manufacturer: four production lines, 161 instrumented assets, two shifts a day. They already had SAP S/4HANA for batch and inventory, a CMMS that had drifted out of regular use, and a historian nobody had opened in over a year.
The problem
Throughput moved shift to shift with no consistent explanation. Maintenance ran on the calendar, not on the condition of the asset. The numbers were reconciled in spreadsheets after the fact, so the decisions they drove always arrived a week late.
What we deployed
Integrated
The existing SAP S/4HANA for batch and inventory; the dormant CMMS for work-order history.
Deployed
Predictive maintenance, OEE tracking with per-line and per-recipe context, and quality / CoA workflows tied to the platform's audit log.
Installed
Vibration sensors on the critical kilns, temperature probes at the kiln entries, and an edge gateway per cell.
What changed
Within the first quarter the dashboards were live at every shift handover. The bottleneck kiln took two interventions in that quarter, both pulled forward by anomaly alerts that fired before the operator noticed anything. Unplanned stoppages fell, OEE climbed, and first-pass yield rose across all four lines.
[PLACEHOLDER — pull quote from anonymised role pending Moayed sign-off.]— Production Director · Eastern Province
The operation is now ahead of its own baseline, and two further lines are scoped to come on for the next financial year. Maintenance and shift decisions run end-to-end through the platform.